Purchasing and Shipping

How do I know my RIVA speaker is authentic?

RIVA speakers should only be purchased directly from www.rivaaudio.com or an authorized RIVA reseller. Each unit will have it's own unique serial number as well. If you have questions about the authenticity of...

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Where can I check the status of my order?

The RIVA webstore will send you an order confirmation and a shipping confirmation. You can use that e-mail to track your package. If you haven't received an e-mail, please check your junk or Spam folder. You...

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What payment methods do you accept?

We accept Master Card, Visa, and American express at shop.rivaaudio.com.

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Where can I purchase replacement parts for my RIVA speaker?

Contact us directly if you need a replacement battery, cables, power supply and more.

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Which RIVA speaker is right for me?

RIVA Turbo X elevates your listening pleasure for a party, movie, or battling the evil forces in your favorite video game. Use with your team at the office for crystal clear teleconferencing or at home with fri...

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What are the dimensions of the RIVA Turbo X?

230mm (9.1 in) L X 89mm (3.5 in) W X 105mm (4.1 in) H

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How much does shipping cost?

The shipping rate will depend on the shipping method you choose. RIVA offers free standard shipping, and you may upgrade your shipping for an additional cost. The shipping fee, if any, will appear in the shopp...

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When will I receive my order?

Once you have ordered and paid for your RIVA products on shop.rivaaudio.com you will receive an e-mail confirmation with order details and information regarding delivery including the estimated delivery date an...

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How can I track my order?

To check on the status of your order, please visit Your Account on shop.rivaaudio.com. You may also click on the link in your order confirmation email.

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Where do I find my order receipt?

Your receipt will appear in the purchase confirmation email you receive once you have purchased your RIVA speaker. You may also log into Your Account on shop.rivaaudio.com.

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